Buyer Info
Money Back Guarantee
A refund of all monies excluding the initial shipping cost will be paid back to you within 30 days of the cancellation of the order, provided we receive the ordered items back in the condition in which they were sent including packaging.
To cancel an order, please email, phone or fax us.
Returns
If you decide not to keep your purchase, simply inform us within 7days of receipt and you may exchange or be reimbursed for the full value of the purchase, less the shipping costs. All returns must be sent in their original packaging and received in their original condition.
The foregoing does not affect your statutory rights as a consumer.
Damaged Goods
Where you recieve the ordered item in a damaged state, please contact us immediately so that we can organise a new item or total reimbursment.
Delivery Time Frame
After your order has been received, we will generally check your order and process your payment. You will be sent an email to confirm that this has been completed and that we have sent your order. The average time for your order to be delivered to you is between 2 - 14 days from confirmation of your order depending on your delivery location and payment details.
Delivery Charges
Delivery, packaging and insurance charges are calculated based on the item(s), destination address and method of delivery you choose at the checkout stage of purchasing. These charges will be shown to you. After selecting your items for purchase, proceed to the checkout area and select your delivery options to be presented with your delivery charge amounts.
Where it is difficult to work out freight charges, a message will appear indicating that we will contact you with freight costs. You can choose to not proceed with the order if the freight charges are not acceptable.
Security & Privacy
All orders are made through a secure web server. For expanded information on our secure server information please see our security page.
We are committed to maintaining your privacy. For our full privacy statement please see our privacy page.
Packing and Insurance
All items are packed to a very high standard. All items are insured during transit to cover damage or non-delivery. If you receive any damaged goods, please contact us to arrange a refund/exchange or replacement.
Ordering Offline
We also accept orders by telephone and fax
- By Phone: Call on (08) 9755-3018 and one of our personnel will be happy to assist you
- By Fax: Write down the order codes and options you wish to purchase and fax together with your payment information to our fax line: Fax: (08) 9756-8032
Payment Methods
We accept most major credit cards including Visa, Mastercard, and Bankcard, and American Express.
We also accept cheques and Money Orders made payable to "Fusion Blue" and mailed to...
Fusion Blue
3/237 Naturaliste Tce
Dunsborough WA 6281
You may also pay by direct deposit into our bank account or by BPAY. Contact us for these details.
International Customers may be required to arrange a telegraphic transfer of funds for large purchases.
Quality and Value
All items offered for sale on this web site are selected for their quality and value.
Offer to Purchase Terms
By sending an order through this web site you are placing an offer to purchase selected products at the shown prices on this web site. We reserve the right to refuse any offer to purchase for whatever reason including out of date pricing or incorrect pricing, inability to supply stock, incorrect freight calculations or any other reason. We will endeavor to keep our information as accurate as possible however. Where a problem occurs, we will contact you and provide you with your options. We will not debit your credit card until we are happy that we can supply your order at a mutually agreed pricing. Processing of your payment and shipping of the goods indicates our acceptance of your offer to purchase.Important Information
We cannot accept responsibility for delays in delivery due to unforeseen circumstances (eg: Strikes, floods etc.). All colours of garments are reproduced as accurately as possible, however a slight variation may occur in colour and size specifications. Colours may appear slightly different via this web site due to computer picture resolution and individual monitor settings. Offers available until stocks sell out. When ordering by mail/fax, if all items requested have sold out you will be notified by mail.
WE RESERVE THE RIGHT:
- to cancel any order, at which time, we will immediately notify this action by e-mail or phone, using the e-mail address or number/s provided. We will refund the monies paid using the original method received.
- that all orders are subject to availability of stock
- to take reasonable steps to verify that the order and credit details are bona fide.